Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Please allow two full working days before collection and make allowances for weekends and public holidays.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Urgent Medication Requests

As per our policy, the following list of medications are deemed urgent and will be processed as such. Urgent medication issued on the day at the discretion of the DD Ordering Medications – Patients responsibility to request medications in a timely manner

All Insulin
Test strips, lancets & pen needles for insulin

Long term Steroids
Prednisolone
Budesonide
Hydrocortisone
 
Reliever inhalers
Salbutamol
Terbutaline

Adrenaline pens
Emerade®
Epipen®
Jext®
 
Anti-epileptics
Lamotrigine
Carbamazepine (Tegretol®)
Topiramate
Sodium valproate (Epilim®)
Levetiracetam (Keppra®)

DMARDs
Methotrexate
Azathioprine
Leflonamide
Hydroxychloroquine
Mycophenolate
Ciclosporin
Sulfasalazine
 
Anticoagulants (blood thinners)
Warfarin
Apixaban (Eliquis®)
Dabigatran (Pradaxa®)
Rivaroxaban (Xarelto®)
Edoxaban (Lixiana®)
Tinzaparin (Innohep®)
Dalteparin (Fragmin®)

End of Life Medication
Morphine
Diamorphine inj
Oxycodone
Alfentanil inj
Levomepromazine inj
Metoclopramide inj
Cyclizine inj
Haloperidol inj
Midazolam inj
Glycopyrronium inj
Hyoscine inj
Water for injections
 
Misc
Lithium (Priadel®)

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.